Not many businesses understand the adage that “good news travels fast and bad news travels faster.” In today’s digital and mobile era, any experience – good or bad – can travel globally in seconds. For retail brands, the market is a high-stakes game of exceeding customers’ expectations. Brands that impress their customers boost retention rates […]
“I know what it’s like to be in that situation. I was once homeless,” said Genevieve Davis, having seen news reports of Hurricane Harvey’s devastation. A hurricane evacuee herself ten years ago, Davis felt compelled to help victims of Hurricanes Harvey and Irma. So, she rallied with her Global teammates in their Tucson, Arizona office […]
